Charlie Health is a virtual health behavioral health provider that provides intensive outpatient care of mental health, substance use, and eating disorders, mostly working with young and adult populations in the US. It provides customized evidence-based services in the form of group, individual, and family therapy via online platforms.
Table of Contents
Company Overview
Charlie Health is a company that focuses on high-acuity virtual care of adolescents, young adults, and families with severe conditions such as depression, anxiety, trauma, OCD, bipolar disorder, substance use, and eating disorders. The company was started by the people who had personal experience related to mental health issues and they are determined to increase access to care, change lives through data-driven solutions and avoid the unavoidable, such as suicide, through early intervention. It has a model that focuses on connection based on peer groups, clinical expertise, and care based on measurement serving more than 75,000 clients to date and has programs accredited by the Joint Commission.
Operating Details
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Service Type: 100% virtual; no in-person visits required.
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Availability: Immediate intake (24-72 hours); no waitlists.
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Hours: Flexible—group sessions Mon-Sat 12pm-10pm; individual/family/psychiatry 7 days/week; 24/7 crisis support and admissions.
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States Served: ~30+ states (e.g., AL, AK, AZ, CA, CO, DE, FL, GA, ID, IL, IN, KY, LA, MD, MI, MO, MT, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY).
States and Sample Cities
Due to extensive lists (hundreds of cities), here’s a summarized table of states with example cities.
| State | Sample Cities/Areas | Notes |
|---|---|---|
| Alabama | Statewide | Virtual access |
| Alaska | Statewide | Virtual access |
| Arizona | Phoenix, Tucson, Scottsdale, Mesa, Chandler | Full coverage |
| California | Los Angeles, San Diego, San Francisco, Sacramento | Major metros |
| Colorado | Denver, Colorado Springs, Aurora | Virtual |
| Florida | Miami, Orlando, Tampa, Jacksonville | Extensive cities |
| Georgia | Atlanta, Marietta | Virtual |
| Maryland | Baltimore, Silver Spring | Expanded access |
| North Carolina | Charlotte, Raleigh | Virtual |
| Ohio | Columbus, Cincinnati, Cleveland | Insurance-accepted |
| Oregon | Portland, Salem, Eugene | Flexible scheduling |
| Texas | Houston, Dallas, Austin, San Antonio | Broad metro coverage |
| Washington | Seattle, Spokane, Tacoma, Vancouver | Full state virtual |
| Wisconsin | Milwaukee | Recent expansion |
Treatment Programs
The programs depend on age: Charlie Health Kids (ages 8-11) in case of mental health; Teens (12-17) in case of mental health and substance use: Adults (18-64) in case of such problems. Clients will receive a primary therapist that is committed to them, background- and needs-specific peer support groups, access to a psychiatrist, and be able to create their own schedules involving nights/weekends, all via HIPAA-secured systems in their homes. The standard treatment is 9 -12 week intensive outpatient therapy with family therapy and 24/7 crisis intervention and identification of risk is inherent.
Locations and Availability
Being a completely online service, Charlie Health is available all over the country, covering such states as Alabama, Alaska, Arizona (such as Phoenix, Tucson), California (such as Los Angeles, San Diego), North Carolina, Ohio, Oregon, and Washington, among others. The local awareness is mentioned in specific cities, but the access to care is provided without going there literally, so it is available to all 100 percent of clients regardless of their geography and allows them to get an individual plan. This is to fill national gaps in which 1/3 of the population are not served by providers close at hand.
Client Reviews
The program is attributed to emotional advances, 91 percent of clients report an enhancement in symptoms at discharge (93 percent of clients were depressed, 90 percent felt anxious, 89 percent had lessened self harm and 79 percent claimed their suicidal ideation was lessened). There are claims that life has changed with the support. The user claimed that her mental health had improved by 360 degrees and now she felt confident; the user claimed that she now felt comfortable because she was diagnosed and taking drugs. Others stated the support helped her to remain stable when feeling anxious/depressed or during cycling post-hospital. It is rated at 4/5 stars on site focus, insurance acceptance, and structure on such websites like Choosing Therapy, and some of them state that it is intensive.
| Aspect | Positive Feedback | Areas for Improvement | Source |
| Effectiveness | Rapid symptom relief, skill-building, peer connection | Intensity may overwhelm some initially | |
| Accessibility | Virtual, 24/7 intake, insurer partnerships | Waitlists during peak demand | |
| Support | Dedicated teams, family involvement | Varies by clinician match | |
Financials and Growth
Estimated annual revenue stands at $516.3 million. With revenue per employee around $378,000 and a workforce of about 1,366, reflecting 61% employee growth. The company partners with 300+ insurers to reduce costs (vs. $10k+ yearly for untreated depression) and has no disclosed valuation or total funding in public data. Growth is driven by referrals from 50,000+ providers and 12 peer-reviewed studies validating outcomes.
Login and Access
Clients log in via the official portal at tara.vitapowered.com for administrative access, secure sessions, and ongoing care. New users start with a 24/7 intake form or call on charliehealth.com, leading to rapid matching and program entry. The platform supports registration, security tokens, and privacy policies.
Leadership and Values
Co-founders include Carter Barnhart (CEO), with clinical leaders like Stephanie Stolzenbach (LCSW) and Eli Muhrer (MD). Core values—Connection (care deeply), Congruence (evidence-based), Commitment (urgency)—guide operations, named after a founder’s friend lost to inadequate care. The team leverages data from thousands of points to optimize matches and predict outcomes.
Outcomes and Impact
Charlie Health reports superior results: 91% symptom improvement vs. national averages, shorter waits (immediate vs. 48 days), and broad reach amid 59 million US cases of depression/anxiety. Research covers trends like social media’s youth impact and parental noticing for faster healing. It’s trusted as the #1 IOP clinic. With media coverage on family dynamics and clinician well-being.
Conclusion
Charlie Health is a pioneer in the virtual behavioral health space by providing highly intensive outpatient behavioral health care. That changes the lives of more than 75,000 youth and adults struggling with mental health crises, substances use, and eating disorders in the US. Using a combination of evidence-based therapy, including age-specific programs, peer relationships, family engagement, and 24/7 crisis service.
It has demonstrated impressive results, such as 91% improvement of symptoms. Better than national goals, and reducing the waiting time by half. As it expands at a rapid rate to the current 516 million revenue and receives accreditation by The Joint Commission. Charlie Health is doing not only what critical care lacks. But leading the pack when it comes to solid data-driven, caring intervention. And demonstrating that even virtual innovation can avert tragedy and establish a base of lasting recovery.